Right Column
Consumer Resources and Referral Guide
| COMPLAINTS about | AGENCY to contact |
|---|---|
| BABYSITTER AGENCIES | |
| Babysitter Agencies | (See CHILD CARE) |
| BAIL BOND AGENTS | |
| Bail Bond Agents | Department of Insurance |
| BANKS | |
| ATM machines | Contact agency with jurisdiction over bank where ATM is located |
| Credit unions | (See CREDIT UNIONS) |
| Debt collection | Contact agency with jurisdiction over bank that is collecting |
| Electronic fund transfers | Contact agency with jurisdiction over bank where transfer occurred |
| FDIC-insured banks | Federal Deposit Insurance Corporation |
| Mortgage banks | Contact agency with jurisdiction over particular bank AND/OR Mortgage Bankers Association of America |
| National banks | Comptroller of the Currency, Administrator of National Banks |
| Savings and loan associations | (See SAVINGS & LOAN ASSOCIATIONS) |
| State-chartered banks | Department of Financial Institutions OR Federal Reserve System (if member of Reserve) OR Federal Deposit Insurance Corporation |
| BARBERS | |
| Barbers | Board of Barbering and Cosmetology, Department of Consumer Affairs |
| BARS/CLUBS | |
| BARS/CLUBS | Department of Alcoholic Beverage Control |
| BEACHES, State-Owned | |
| BEACHES, State-Owned | Department of Parks and Recreation |
| BEAUTY SALONS | |
| Beauty Salons | Board of Barbering and Cosmetology, Department of Consumer Affairs |
| BEDDING, WATERBEDS | |
| BEDDING, WATERBEDS | Bureau of Home Furnishings and Thermal Insulation, Department of Consumer Affairs |
| BLOOD BANKS | |
| Blood Banks | Department of Health Services |
| BOATS | |
| Purchased from licensed yacht & ship brokers | Department of Boating and Waterways |
| Registration | Department of Motor Vehicles |
| Repair | Local consumer agency OR Boat Owners Association of the United States |
| Safety defects, warranty, service, boatyards | Boat Owners Association of the United States |
| BOATING SAFETY | |
| Boating Safety | Department of Boating and Waterways OR Coast Guard Hotline (800) 368-5647 |
| BOXING | |
| Boxing | Athletic Commission, Department of Consumer Affairs |
| BROADCASTING, Radio & TV | |
| Interference | (See RADIO and TELEVISION) |
| Misleading advertising | (See ADVERTISING) |
| Political broadcasting | Complaints and Political Programming Branch, Federal Communications Commission |
| Program content | Complaints and Political Programming Branch, Federal Communications Commission |
| BUSES, Safety and Scheduling | |
| Interstate problems (between states) | Federal Motor Carrier Safety Administration |
| Intrastate problems (within California) | California Public Utilities Commission |
| BUSINESSES | |
| Complaints from businesses | Office of the Attorney General, Department of Justice |
| Complaints about a business | Local consumer agency OR (after first seeing listings under the particular business) Consumer Information Center, Department of Consumer Affairs |
| Licenses | City or county business license office |
| Unfair business practices | Office of the Attorney General, Department of Justice OR Federal Trade Commission |
| BUSINESS TAXES | |
| Business Taxes | (See TAXES) |
